Kabam is an interactive entertainment company that creates free-to-play games for social networks, designed to appeal to the growing number of serious gamers and game enthusiasts who are also engaged in social networks.

Agent Formula provides an internet marketing system to the Las Vegas market consisting of a website, drip email marketing, and social network integration.

Responsibilities/Accomplishments include:

Implemented Facebook Page Integration

Upgraded application from Rails 2.3 to 3.1.3

Implemented Drip Email Marketing System

Implemented and Maintain Real Estate Data Import System

Implemented Real Estate Property Search powered by Sphinx Search Daemon

Wordpress MU integration with Rails

Customer Service and Technical Support

iHomefinder is the leading national provider of online property search technology and MLS (Multiple Listing Service) data for real estate websites.

Responsibilities/Accomplishments include:

Customer Service and Technical Support

Built and handled migration from RT ticket tracking system to Kayako Helpdesk using custom PHP scripting

Provided documentation for support purposes

Created screencasts using Camtasia and Screenflow software

Aided with marketing materials for resellers / partners

Minor bug fixes with ColdFusion system

Contract work through Atlas Web Development - http://www.atlaswebdev.com/

Smallbusinessadvocate.com - 250+ hours involvement

Development w/ Ruby on Rails using Git repository & Capistrano deployment

Provided integration between Rails application and remote CGI/Perl audio editting interface

Created Content Management System (CMS)

Implemented FCKeditor for WYSIWYG functionality

Javascript character count for form fields

RSS/Podcast feeds

Sphinx search daemon integration via ThinkingSphinx plugin

Personal Briefcase (user bookmarking of site pages)

Login form drop down effect with Scriptaculous

301 Redirects for SEO purposes

Implemented widgets and Google gadget

15hole.com - 32 hours involvement

Created custom Wordpress theme (HTML/CSS) from Photoshop file

Integrated Javascript/JQuery driven Gallerific photo gallery with customizations

Custom Wordpress e-Commerce plugin

Doorcomponentsllc.com - 60 hours involvement

Design implementation via HTML/CSS layout

Custom Gallerific photo gallery implementation

Extensive image processing via Photoshop

Javascript/JQuery based navigation and location search

Minor contributions to WineQ.com, Particled.com, SageBrushTech.com, MyDesignSecrets.com, StephenHicks.org

HostDime.com, Inc. is a web hosting company specializing in Linux and Windows based hosting solutions, with 100+ employees operating from Orlando, FL. I acted as a customer service and technical support manager, web developer, and system administrator.

While employed with HostDime I was able to increase the depth of my understanding from simply PHP/MySQL development to the full LAMP stack.

Responsibilities/Accomplishments include:

Customer Service and Technical Support Training and Documentation

Development of policies and procedures

Implementing configuration standards, thus increasing service stability

Planning and coordination of software updates to 300+ live servers, resulting in zero complications

Implementation and administration of 10 systems responsible for shared/reseller/domain (Modernbill, WHM-AP, AWBS) accounting and payment processing

Implementation of backend tools, using PHP/MySQL, which integrated all systems in use (Modernbill, AWBS, Kayako eSupport, cPanel/WHM) as well as maintenance tools to maintain database integrity

OrlandoJobs.com
GreatInsuranceJobs.com
Provided documentation, debugging, and implementation of minor features.
Also implemented new application based on existing codebase - http://www.greatinsurancerecruiters.com/

Provided on-site technical support for 20+ locations in the Central Florida region. Support included Win98 and WinXP workstations in a Novell Netware environment, Groupwise, and various Java database applications. Provided documentation for various resources and solutions as needed.

CGM8.com (website now defunct).
Provided consulting on solution, minor design work, and implementation of a PHP/MySQL content management system for a custom music entertainment directory.

Assisted with troubleshooting Digital Subscriber Line (DSL) and dial-up connectivity over the phone with SBC Global customers.

Provided phone troubleshooting support for DSL, dial-up internet access, browsing and email client issues. Developed employee training website with screenshots, dial-up numbers, server addresses, etc.